New! Free Technical Assistance Hotline

The Federation is pleased to announce a new Technical Assistance program for credit unions that includes a free advice hotline for Federation members, and fee-based consulting services, discounted for Federation members.

TA Hotline
This TA advice line can help you prepare for an upcoming exam, address issues identified in a prior exam, develop policies or help with general trouble-shooting. Some of the specific topics can include:

  • Bank Secrecy Act & OFAC Compliance and Risk Assessment
  • SAFE Act Requirements (for credit unions that offer mortgages)
  • ACH Annual Audit Requirement
  • Supervisory oversight reviews and responsibilities
  • Bi-annual member verification requirements
  • Abandoned Property/Escheating Compliance
  • Daily operations and accounting

Phone and Email Icon Image


By Phone: Call toll-free at 800-437-8711, ext. 224. The TA Hotline is open on Tuesdays, 9:00 am - 1:00 pm and 2:00 pm - 4:00 pm ET.

By Email: Send your question to Ysemny Abood at Write TA Hotline in the subject line of your email.

The TA Hotline is only available to Federation members and is free to members with assets of less than $10 million.

Fee-Based TA Consulting
Federation members receive a discount on all fee-based technical assistance and accounting services, available in the following areas:

  • Reconciliation/Accounting
  • Compliance/Audit
  • Annual Supervisory Audit

Click here for a detailed list of services and prices for each of the TA categories listed above.

Staff photo 2014 N Abood

Ysemny Abood, Federation Technical Assistance Specialist

Federation technical assistance is provided by Ysemny (Nachi) Abood. Prior to joining the Federation, Nachi served as the senior accountant for New York Financial Network Action Consortium (NYCfNAC) for eight years. At NYCfNAC, Nachi assisted with general administration and human resources as well as providing on-site accounting and auditing support services to credit unions, several of which she continues to service. Prior to joining NYCfNAC, Nachi worked in banking for 20 years in a variety of positions including auditing as well as accounting.



For more information about this service, please contact Nachi at at 212-809-1850, ext. 224. Please allow up to two business days for a response to your TA Hotline calls and emails. Certain restrictions and limitations may apply to TA Hotline service.

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