Official Conference Site


Join us September 16-18, 2019 in Los Angeles, CA for the 2019 Inclusiv Conference, the only conference devoted to the credit union movement and inclusive economies. With topics ranging from socially responsible investing, to diversity and inclusion, and building more resilient and equitable communities, the Inclusiv Conference is the premier event for community development and CDFI certified credit unions. Registration is now open on the conference event site, so register today! Click on the registration button below or go to

2019 Inclusiv Conference
September 16 - 19, 2019 | Los Angeles, CA
Omni Los Angeles Hotel at California Plaza

Several session highlights are listed below. For more information, including speakers, hotel and site visit details, visit the official Inclusiv Conference site at

Understanding the Product Development Life Cycle
Capital One’s Tech College is hosting a 2-hour Product Development Life Cycle workshop. This interactive experience will guide you through the product development process - from concept ideation through validation to development. You’ll gain fluency and awareness of the key business and user considerations that relate directly to the product development process, enabling you to confidently and effectively articulate a business problem and identify solutions to address and execute on that problem.

Bridging the Wealth Gap: Platforms and Tools from Mission-Driven Fintech Innovators
As financial cooperatives that deliver returns to their members rather than shareholders, credit unions are uniquely positioned to bridge the growing wealth gap between “haves” and “have-nots.” But we are not alone in this work. The powerful new force of financial technology is beginning to transform our financial system. Can we leverage this moment of change to ensure that the needs of historically underserved communities are met with well-designed financial services that build wealth? Can fintech increase financial inclusion and reduce growing inequality?  A growing movement of mission-driven fintech innovators believe it can.  But greater inclusion and consumer financial health are not guaranteed outcomes of the fintech revolution. As nonprofits working at the intersection of financial technology and financial inclusion, these innovators will discuss how to leverage technology to build a financial system where consumers, regardless of their income, wealth, race, age, gender or location have access to affordable financial products and services.  And in partnership with Inclusiv and the network of community development credit unions we can build tools that help generate economic stability and mobility.

Immigrants: Driving Economic Growth for Local Communities and the Nation
By 2060, the US Hispanic population will reach 111 million, representing nearly one-third of the US population. With more than $1.75 trillion in purchasing power today, the magnitude of Hispanic’s economic contribution is reflected in the revitalization of communities across the nation. This contribution can be significantly amplified with public policies that foster integration in local economies, promote access to resources, support entrepreneurship, and increase access to asset building tools through credit unions committed to serving Hispanic consumers. The City of Los Angeles, a founding member of Cities for Citizenship, and the Consulate of Mexico in Los Angeles are leaders in financial capability and work closely with Inclusiv’s Juntos Avanzamos program. Leveraging the impact of the Hispanic community will transform your credit union, your community, and the nation as a whole.

Helping Members Save: Workshop with Common Cents Lab on Tools to Increase Savings
Nearly half of all people living in the US would not be able to live off their savings for 3 months at the poverty level. The Common Cents Lab focuses on solutions that address common but avoidable intention-action gaps: many households want to put a little money aside, but month after month, don’t manage to do it. The Lab builds and tests financial interventions that help low-income consumers make better financial decisions, and has worked with several credit unions on topics ranging from “Saving Moments” around tax time to the type of messaging most motivating for savers. This is a working session designed to help you build member savings based on behavioral insights and tested strategies for increasing financial security.

Diversity, Equity and Inclusion: The Credit Union Industry’s 8th Cooperative Principle
Every new generation becomes more diverse than the prior one. Our industry must evolve as the country is evolving in terms of culture, ethnicity, race and gender. Expanding our cooperative principles to include diversity, equity and inclusion represents the ultimate affirmation that these concepts should be embraced and that our industry welcomes everyone. It’s time for our industry to better reflect the people we serve. A focus on diversity, equity and inclusion is also an opportunity to advance economic justice, human dignity and community development in the communities we serve.

Building Wealth and Achieving Stability Through Homeownership
Low and moderate-income homebuyers represent the most underserved segment of the mortgage market.   Homeownership in minority communities continues to be a dream for many: only 47% of Hispanics and 43% of African Americans are homeowners. In contrast, 73% of Non-Hispanic Whites own a home. This session will cover many aspects of the mortgage and non-conforming housing market, from products to effective homeownership counseling programs to access to liquidity to meet loan demand while managing your balance sheet. A well-designed mortgage program can help increase earnings, drive growth, and provide long-term sustainability to members while also making a big community impact.

The CDFI Fund & You:  Continuing the Conversation
The CDFI Fund is working closely with partner institutions to make smart improvements that will increase the strength, reach and impact of CDFIs.  In the past year alone, the Fund has worked with Inclusiv to address the concerns of community development credit unions and – most notably – to expand support for CDFI cooperativas in Puerto Rico. Please join CDFI & NACA Program Manager Amber Kuchar Bell to hear what’s new with CDFI Programs and discuss your members, your community, and your experiences with the Fund. This will be a highly participatory session, so come prepared with your comments, questions and suggestions.

Reaching Rural Communities
Twenty percent of the US population lives in rural communities, which often have limited choices in financial institutions. Many of the states with the largest rural areas also have significant numbers of people of color living in these financial deserts. With limited banking choices, consumers in rural areas are more vulnerable to predatory lenders. This session gives visibility to the challenges facing credit unions serving people separated by geography , including the underserved in persistent poverty areas of the South, on reservations and among migrant workers, and provides solutions for reaching, lending to and improving the financial lives of people in rural communities.

CDFI Fund Update with New Fund Director, Jodie Harris
With nearly 300 CDFI certified credit unions and collective assets of more than $100 billion, CDFI credit unions provide services to more than 10 million primarily low-income consumers. These institutions aren't defined by asset size or FOM, but by their commitment to financial inclusion and community development. This update will cover new developments at the Fund, 2019 funding levels, and the value that CDFI certification provides to our industry, particularly in the areas of advocacy and community impact.

Combating Payday Lending: Policy and Practice
Payday lenders have become ubiquitous in low- and moderate-income communities. As mainstream financial institutions make small dollar loans more difficult to get or simply do not offer them, a growing number of people are being pushed to use abusive options. The problem is compounded by income volatility and the correlation between income and net worth. Low-income people’s median credit score is only 664. This session explores how credit unions can respond to this challenge that is also an opportunity. Supporting legislation to ban payday lending is critical, and shows that we are ready and able to combat abusive lending practices, important to our industry from both from a business and mission perspective.

Creating New Opportunities with the Juntos Avanzamos Framework
The US foreign-born population reached a record 44 million in 2017. Since 1965, the number of immigrants living in the U.S. has more than quadrupled. Immigrants today account for nearly 14% of the US population, the highest percentage in over a century. The majority of immigrants, 76%, are in the country legally, while a quarter are unauthorized. This immigrant market is ignored by most financial institutions and represents an opportunity for credit unions to make an impact and drive growth. This session explores how Juntos Avanzamos provides an effective, market-proven framework to meet the needs of this segment in the US, half of which is made up by immigrants from Latin America.

Methodology for Small CU Sustainability and Growth: Lessons Learned from the Field
Join veterans of small credit union leadership and consulting as they share expert insights and lessons learned from firsthand experience successfully driving credit union growth, leveraging strategic planning to bolster credit union sustainability, and introducing new products and services to better serve their members. In this interactive workshop, participants will explore ways small credit unions can plan for the future, with a strategic planning discussion focused on credit union operations though board development, lending, and community outreach through partnerships.

Register and learn more by visiting the official Inclusiv Conference site at

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