Chief Operations Officer
Point West CU (Portland, OR)
Steve Pagenstecher is the Chief Operations Officer at Point West Credit Union in Portland, OR, where he serves as a catalyst for equitable and inclusive financial empowerment. Steve’s roles include oversight of the credit union’s marketing, IT, advocacy, lending/credit risk, and branch operations, as well as leading Point West’s community, business and product development efforts.
Steve is the current board chair of the Northwest Credit Union Foundation and a board member of Innovative Changes, a Portland-based nonprofit specializing in financial education and credit-building for underserved communities.
Steve received his Credit Union Development Educator (CUDE) designation in 2012 and has over 15 years of experience in marketing, communications and financial services.